- January 2, 2019

Communication Outage Investigated

by Jackson Hole Radio News

Internet and cell telephone service have been restored to this and many areas of the country now, but the issue is far from being over. The Federal Communications Commission has announced it has launched an investigation over the unexplained Century Link outage which crippled air traffic control, 911 service and a variety of business and private service spotted throughout the country last week. Commission Chairman Ajit Pai stated in a news release from the Commission, “When an emergency strikes, it’s critical that Americans are able to use 911 to reach those who can help.  The CenturyLink service outage is therefore completely unacceptable, and its breadth and duration are particularly troubling.” Pai says he has directed the Public Safety and Homeland Security Bureau to immediately launch an investigation into the cause and impact of the outage. He says the inquiry is to further include an examination of the effect that CenturyLink’s outage appears to have had on the providers’ 911 services. In Teton and Sublette Counties, the outage confused locations incoming 911 calls or prevented them entirely, and grounded or delayed flights into and out of Jackson Hole Airport on December 27th.

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