The final report for the START Bus Airport Shuttle Pilot Program, which ran during the Winter 2023/2024 season, is now available for public review. The report, along with a set of Frequently Asked Questions (FAQs), can be accessed on the START website at https://www.jacksonwy.gov/526/Public-Documents.
The Airport Shuttle Pilot Program was a collaboration between START, the Jackson Hole Airport, Jackson Hole Travel and Tourism Board, the Town of Jackson, and Teton County. It provided bus service between downtown Jackson and the airport from December 16, 2023, to April 14, 2024.

The report outlines the progress made toward performance targets set for the pilot and includes results from surveys of both riders and non-riders. This feedback is crucial for assessing the program’s effectiveness and future viability.
For more information, contact Transit Director Bruce Abel at babel@jacksonwy.gov or Regional Transportation Planning Administrator Charlotte Frei at cfrei@tetoncountywy.gov. Visit the START website to view the report and FAQs.
Additionally, START Bus users can purchase fares and track bus locations in real-time by downloading the Transit app, available via a QR code on the START Bus website.
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